- Latest products
- About us
- Safe & secure shopping
- Fast & Free Shipping , Returns & Exchanges Policy
- Business opportunities
Latest products Spaghetti scarves are a hit in winter 2013. The Spaghetti scarf is a locally designed unisex fashion accessory made from premium quality imported stretched cotton jersey. At Frou-vrou - we generously use more than 70 feet in length of cotton spaghetti loops for every product - our scarves are not only superior quality but also the longest scarves on the market for easy double wrap!.. also - shipping is free !*
New designs Candy Necklaces Our mutual passion for aesthetics and elegance is the inspiration behind all our creations. Watch out for new comings - exciting designs - Frutti di Mare collections, Candy necklaces, Blue waters, Baby hair bands...
New products Blue Waters Collection We are constantly seeking out the finest current fashion trends, designing and creating products that are fashion forward and sophisticated for our customers.
Who are we?Frou-vrou is South Africa's fashion accessory designer, manufacturer and online retailer. We are a family based business founded in Cape Town, South Africa. Our mutual passion for aesthetics and elegance is the inspiration behind all our creations. We believe in the power of accessories to identify, individualize and tell a story.
"The details are not the details. They make the design." - Charles Eames
What do we do?
We are constantly seeking out the finest current fashion trends, designing and creating products that are fashion forward and sophisticated for our customers. We believe in managing our business as a fine creative process between our designing to in-house manufacturing, making for a handâ€™s on process every step of the way. Our handmade product range is always aspiring to the highest standards of the fashion industry. We maintain an ethos of sustainable design - all our products are made from materials which are born and grown in nature - cotton, shells, leather - these elements reflect our love of the earth.
How do we do it?Each product is carefully planned and made by hand locally by an artisan driven by passion, making every accessory unique.
We believe that having manufacturing under the same roof with design, marketing and distribution gives us the ability to quickly respond directly to changes in the market, and to have complete visibility over our product - start to finish.
Frou-vrou proudly keeps it local - which is not only beneficial to our business, but for our community, our local and regional economy, our environment, and, in turn, our customers. And, as added bonus - our business model is inherently sustainable.
Our online customers can choose between the various secure payment options. Payment can easily be made by credit card, debit card or an instant EFT trough secure, verified Pay fast system.
After a successful purchase, shoppers are informed about the current status of their order via email. Each customer receives a tracking number with which they can follow up their order until delivery - online, on our currier tracking web site.Fast Shipping
Your order gets shipped out to you instantly, often on the same day! In some cases though, things happen that are out of our control and it may take a bit longer. Please allow up to 7 working days to receive your parcel with an economy class door-to-door courier. We at Frou-vrou do not take responsibility for lost or stolen parcels.
At Frou-vrou, shipping is free of charge! *
*Please note this does not apply to shipments out of South African borders, returns or exchanges (see below). There is no minimum order value at Frou-vrou. Free shipping door to door is limited to the main centres within the borders of South Africa ( Johannesburg (JHB) ; Durban (DUR) ; Cape Town (CPT) ; Port Elizabeth (PLZ) ; East London (ELS). For any other Nationwide destinations minimum surcharge apply. For shipping to Botswana, Lesotho, Mauritius, Mozambique, Swaziland and Zimbabwe, please contact us or directly our currier services provider
Return & Exchange Policy
Returns & Exchanges will only be accepted within 7 working days of parcel delivery. When returning or exchanging an item please include original receipt and/or transaction number with the merchandise. Item must be returned in its original condition. Pack your return securely, Frou-vrou takes no responsibility for lost/stolen parcels, all packages sent at your own risk. Packages must be returned prepaid - WE DO NOT ACCEPT COD DELIVERIES . Frou-vrou will gladly refund shipping charges in the following instances only: the item is defective as a result of a manufacturing defect as determined by the quality control department of Frou-vrou, or if Frou-vrou sent the incorrect item to you.Business opportunities
Frou-vrou has strong, locally based manufacturing network and is capable of offer quality craftsmanship, superior detailing and unparalleled passion for manufacturing fashion accessories. Frou-vrou proudly keeps it local - which is not only beneficial to our business, but for our community, our local and regional economy, and for our environment too.
Frou-vrou sincerely invites fashion accessories retailers, agents, distributors, buyers and wholesalers to collaborate with us and grow together. Approved businesses can get an exclusive business terms. Please feel free to use our contact page for any query you might have. We are looking forward to hearing from you!
Note: We do not send free samples or products, discounted prices apply only to minimum quantities
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